Hotel Information
New Wilmington Hotel
Amenities & Services at The Wilmington Hotel
Free WiFi
80 Seater Resaurant
Private Lounge
Fully Licensed Bar
Dog Friendly
Lift Access
Ground floor rooms
Bicycle & Wheelchair Storage
Outdoor Seating & Terrace
Welcome to the New Wilmington Hotel. We hope you have an extremely pleasant and comfortable stay. Please do not hesitate to contact Reception, either on the phone, (dial ‘0’), or at the desk if you have any problems or queries.
Our team members are here to make your stay as enjoyable as possible.
There is a manager available 7.30am – 11.30pm if you should need any further assistance.
Owners – The Wilmington Hotel Ltd.
ASSISTANT OPERATIONS DIRECTOR – LIAM MCKNIGHT
Emergencies
For 24-hour assistance dial ‘0’ or ring the bell on the Reception desk. Contact the emergency services directly by dialing 999 on your telephone. Please inform them of your room number and always inform Reception or the night porter
Keys
The front doors are locked between 11.30pm and 7.30am.
If you will be returning to the Hotel between this time please ask for a front door key.
During the day please leave your room key with reception.
We have 24-hour CCTV in the Reception and Bar.
IN YOUR ROOM
TV
Press ‘list’ or guide’ on the remote control
to see a list of popular channels
Hairdryer
Please contact the front desk who will leave one outside your door.
Miscellaneous
Please ask at Reception if any of the following are of interest
- Toilet frame, shower or bath stool
- Wheelchair hire
- Electric heaters if the central
heating isn’t sufficient - Cooling fans
Housekeeping
Due to Covid-19 your room will now only be serviced on departure. If you stay is for 3 nights or more you will be provided with a bag to put your bathroom towels in and hang on your door to be cleaned. Fresh towels will then be left by your door for you.
We are unable to enter your room during your stay.
Smoking
It is against the law to smoke anywhere in this hotel. Smoking is allowed in our outside seating area, which can be accessed from the bar.
OTHER SERVICES
RECEPTION
Dial ‘0’ on your phone to contact Reception. Reception is staffed between 7.30am and midnight, after which time a night porter is available on the same number.
Internet
Free wireless internet (Wi-Fi) is available in public areas and most bedrooms.
CHECKOUT
Please vacate your room by 11am on the day of your departure.
Late check-out available on request (additional charge may apply)
Please don’t forget to leave your room keys in the designated key drop at reception
USING YOUR PHONE
For reception
Lift the handset & dial ‘0’
Alarm Calls
Alarm/wake up calls can be set from your telephone as follows:
Lift the handset and press 7601 followed by the time you would like to be called using the 24-hour clock format i.e.: 06.15 for six-fifteen in the morning.
Then press 0 and replace the handset.
At the time requested the telephone will ring. Just lift and replace the handset. This will be for one day only. If you require the alarm on a daily basis please contact Reception.
OTHER ROOMS
To contact another room, dial the room number, except rooms 1, 2 and 3 which should be dialled 101, 102 and 103 respectively.
SERVICES
To obtain the services listed below,
lift the handset, listen for the tone, then press‘**’ followed by the short number given below.
DO NOT PRESS ‘9’ FIRST
Police Station – 202
Theatre Booking Office – 203Tourist Information Centre – 205
District General Hospital – 206
Train Enquiries – 207
Doctors – Grove Road Surgery – 210
Freephone Numbers
Taxi (Town & Country) – 20
Breakfast
Continental Breakfast
Choice of Cereal, Natural Yoghurt, Fresh fruit, Croissant or Toast with Preserve – £7.95
Full English Breakfast
Small: 1 Egg (Fried, poached or scrambled), I sausage, 1 Bacon – £7.50
Large: 2 Eggs (Fried, poached or scrambled) 2 Sausage, 1 Bacon – £9.50
Vegetarian: substitute Sausage and Bacon for vegetarian – £8.50
Extras: Baked Beans, Mushrooms, Grilled Tomatoes and Black Pudding
Toast & Preserve – £.0.50 each
Speciality Breakfast
Toast or Croissant – £4.50
Granola with Greek Yoghurt and Mixed Berries – £4.95
Avocado on toast – £6.95
+with poached egg – £1.00
American Pancakes with Maple Syrup – £6.95
All breakfast served with Fresh Orange or Apple juice, Tea or Filtered Coffee
Grab & Go Bags
Choice of Sandwich or Baguette, juice carton and take away tea or coffee
Bacon – £6.95
Sausage – 6.95
Egg – £5.95
Combination of each filling +£1.
Smoothies – £5.00
Green Smoothie with Spinach, Apple, Pineapple, Cucumber, Celery and Lemon
Mixed Berry Smoothie with Apple, Pineapple, Mixed Berries and Natural Yoghurt
Speciality Coffees available on request