New Wilmington Hotel

Amenities & Services at The Wilmington Hotel

Welcome to the New Wilmington Hotel. We hope you have an extremely pleasant and comfortable stay. Please do not hesitate to contact Reception, either on the phone, (dial ‘0’), or at the desk if you have any problems or queries.
Our team members are here to make your stay as enjoyable as possible.

There is a manager available 7.30am – 11.30pm if you should need any further assistance.

Owners – The Wilmington Hotel Ltd.

ASSISTANT OPERATIONS DIRECTOR – LIAM MCKNIGHT

Emergencies

For 24-hour assistance dial ‘0’ or ring the bell on the Reception desk. Contact the emergency services directly by dialing 999 on your telephone. Please inform them of your room number and always inform Reception or the night porter

Keys

The front doors are locked between 11.30pm and 7.30am.
If you will be returning to the Hotel between this time please ask for a front door key.

During the day please leave your room key with reception.

We have 24-hour CCTV in the Reception and Bar.

IN YOUR ROOM

TV

Press ‘list’ or guide’ on the remote control
to see a list of popular channels

Hairdryer

Please contact the front desk who will leave one outside your door.

Miscellaneous

Please ask at Reception if any of the following are of interest

• Toilet frame, shower or bath stool
• Wheelchair hire
• Electric heaters if the central
  heating isn’t sufficient
• Cooling fans

Housekeeping

Due to Covid-19 your room will now only be serviced on departure. If you stay is for 3 nights or more you will be provided with a bag to put your bathroom towels in and hang on your door to be cleaned. Fresh towels will then be left by your door for you.

We are unable to enter your room during your stay.

Smoking

It is against the law to smoke anywhere in this hotel. Smoking is allowed in our outside seating area, which can be accessed from the bar.

OTHER SERVICES

RECEPTION
Dial ‘0’ on your phone to contact Reception. Reception is staffed between 7.30am and midnight, after which time a night porter is available on the same number.

Internet

Free wireless internet (Wi-Fi) is available in public areas and most bedrooms.

CHECKOUT
Please vacate your room by 11am on the day of your departure.

Late check-out available on request (additional charge may apply)

Please don’t forget to leave your room keys in the designated key drop at reception

USING YOUR PHONE

For reception
Lift the handset & dial ‘0’

Alarm Calls

Alarm/wake up calls can be set from your telephone as follows:
Lift the handset and press 7601 followed by the time you would like to be called using the 24-hour clock format i.e.: 06.15 for six-fifteen in the morning.
Then press 0 and replace the handset.
At the time requested the telephone will ring. Just lift and replace the handset. This will be for one day only. If you require the alarm on a daily basis please contact Reception.

OTHER ROOMS

To contact another room, dial the room number, except rooms 1, 2 and 3 which should be dialled 101, 102 and 103 respectively.

SERVICES
To obtain the services listed below,
lift the handset, listen for the tone, then press‘**’ followed by the short number given below.

DO NOT PRESS ‘9’ FIRST

Police Station – 202
Theatre Booking Office – 203Tourist Information Centre – 205
District General Hospital – 206
Train Enquiries – 207
Doctors – Grove Road Surgery – 210

 Freephone Numbers

Taxi (Town & Country) – 20

Breakfast

Continental Breakfast

Choice of Cereal, Natural Yoghurt, Fresh fruit, Croissant or Toast with Preserve –  £7.95

Full English Breakfast

Small: 1 Egg (Fried, poached or scrambled), I sausage, 1 Bacon – £7.50

Large: 2 Eggs (Fried, poached or scrambled) 2 Sausage, 1 Bacon – £9.50

Vegetarian: substitute Sausage and Bacon for vegetarian – £8.50

Extras:  Baked Beans, Mushrooms, Grilled Tomatoes and Black Pudding

Toast & Preserve – £.0.50 each

Speciality Breakfast

Toast or Croissant – £4.50

Granola with Greek Yoghurt and Mixed Berries – £4.95

Avocado on toast – £6.95

+with poached egg – £1.00

American Pancakes with Maple Syrup – £6.95

All breakfast served with Fresh Orange or Apple juice, Tea or Filtered Coffee

Grab & Go Bags

Choice of Sandwich or Baguette, juice carton and take away tea or coffee

Bacon – £6.95

Sausage – 6.95

Egg – £5.95

Combination of each filling +£1.

Smoothies – £5.00

Green Smoothie with Spinach, Apple, Pineapple, Cucumber, Celery and Lemon

Mixed Berry Smoothie with Apple, Pineapple, Mixed Berries and Natural Yoghurt

Speciality Coffees available on request