Booking Terms and Conditions

OUR RATES TERMS & CONDITIONS

Due to current health & safety measures our hotel practice minimal contact with our guests.  We require full payment for your accommodation prior to arrival so we can check you in quickly whilst adhering to social distancing.

Flex Rate – Free cancelation up to 24-hours prior to arrival.  Credit card required to secure your booking.  Full payment for your stay will be taken within 24 hours of your arrival.

Book Now Rate – Non-refundable booking rate. 50% deposit is required to secure your booking. 50% will be taken within 24 hours of arrival.

Advance Rate – Non-refundable special rate for all bookings over 30-days prior to arrival.  50% deposit required at time of booking.  50% payment taken 30-days prior to arrival.

We regret that no allowance can be made for meals not taken or for any temporary absence from the Hotel.

We recommend holiday insurance is taken out.

ADDITIONAL INFORMATION

Special Requirements – Please inform hotel staff at the time of booking and we will endeavor to accommodate
your requirements.

Check-in Requirments – We require a valid ID at check-in.  Under 18’s are not allowed to check-in and will be charged as a cancellation if unable to provide sufficient ID to confirm.

Check-in Time – Guests may check-in from 10am, however, the Hotel cannot guarantee access to the bedrooms
before 2pm. Please advise us beforehand if you will be arriving after 11pm to make provisions to check you in.  We may require ID to be e-mailed in advance to validate you at check-in.

Check-out Time – Guests must vacate bedrooms and check-out by 11am. The Hotel reserves the right to charge
for an additional night’s accommodation if the bedroom is not vacated by this time.